+234 (0) 9087194883 Info@utmanpower.com

Job Information

Job Description



Job Information




  • Ensure the co-ordination and efficient management of outsourcing and business consulting activities for the company towards the delivery of company strategic business and revenue targets
  • Winning new businesses, exploring new avenues of activity and seeking opportunities that the company can exploit in its bid to develop and grow outsourcing and business consulting service offering.
  • Management of recruitment and selection activities for technical, professional and managerial level positions to include formulation of job descriptions, advertising and management of interview process.



      • Effective management of UTMS clients
      • Work with clients as a partner, keeping clients short and long-term HR goals in mind.
      • Develops and enhances strategic business partnerships by fully engaging and building trust with our clients’ key decision makers to drive client retention/improve loss prevention
      • Possesses a complete understanding of our clients’ financial position and objectives, business objectives, strategic objectives and requirements to proactively demonstrate and deliver increased value through life cycle of the client.
      • Identifies new service and/or product opportunities that support our clients from the recruiting stage to the retirement stage; coordinates as necessary with Sales.
      • Acts as liaison between the client and UTMS, serving as an empowered internal client advocate. Responsible for maintaining client satisfaction and client retention; oversees the entire client experience.
      • Oversee resolution of critical service issues and follow-up from quality survey feedback.
      • Lead and manage various HR projects in line with HR objectives; e.g. Performance Management, Training and Development, Health and Safety; Designing hiring and training plans
      • Forecast costs and help create budgets
      • Gather benchmark data about jobs, compensation and benefits
      • Map out salary ranges for open positions
      • Calculate retention, turnover and internal mobility rates
      • Report on key recruiting metrics like time to fill and hiring costs
      • Analyze employees’ answers to internal surveys (like job satisfaction surveys)
      • Identify top reasons why candidates and employees choose to work with our company and recommend areas of improvement for our HR procedures



      • Accepts responsibility
      • Operates with commitment, effectiveness and determination
      • Demonstrates ownership and accountability of goals/assignments- Takes prompt action-Sets high standards for self
      • Works to overcome obstacles


      • Seeks to understand and meet customers’ needs
      • Builds rapport and cooperative relationships with customers
      • Responds quickly to meet customer needs
      • Takes personal responsibility for resolving customer problems
      • Demonstrates commitment to exceeding customer expectations
      • Delivers on commitments to customers-Keeps customers’ needs at forefront of decision making and actions


      • Demonstrates and fosters honesty and integrity
      • Actively includes ethical considerations in daily business activities
      • Investigates, documents and addresses allegedly unethical behavior
      • Reinforces the role of ethics in everyday business activities
      • Encourage attention to ethical issues in all business activities
      • Is viewed by others as a role model for ethical business behavior and personal integrity


      • A good B.Sc. degree in Economics,
      • A good University degree in Industrial Relations, Social Sciences, Arts or Humanitarian Sciences
      • Minimum of 5 years’ experience in a professional service,implementation, client services, sales, human resources or payroll/finance environment with a proven proficiency in managing client relationships.
      • Experience using Human Resources Management Systems


      • Excellent analytical skills
      • Ability to create detailed spreadsheets, charts and presentations
      • Good research abilities; Familiarity with HR operations including hiring, payroll and employee benefits
      • Self-driven with a proactive approach to serving professionals at all levels in a dynamic and complex environment, have outstanding presentation and facilitation skills, and handle high-pressure situations with composure
      • Proficient in the Microsoft Office Suite, possess a high level of confidentiality related to firm administrative matters, and have the ability to multi-task, self-direct, and work independently.